Terms of service

TERMS & CONDITIONS
Last Updated: August 27 2025

OVERVIEW

This website is operated by Activeco Commerce FZCO. Throughout the site, the terms “we”, “us” and “our” refer to Activeco Commerce FZCO. Timeless Threads offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, then you may not access the website or use any Services.

Any new features or tools added to the current store shall also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates to our website. Your continued use of or access to the site following the posting of changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

You must be at least the age of majority in your jurisdiction to use this site.
You may not use our products for illegal or unauthorized purposes.
You must not transmit viruses, worms, or malicious code.
Any breach of these Terms will result in termination of Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.
Your content (excluding credit card information) may be transferred unencrypted.
Credit card details are always encrypted during transfer.
You agree not to reproduce, copy, or exploit our Services without written permission.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current.
Content is provided for general information only.
We may modify site content at any time without obligation to update.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

Prices for products are subject to change without notice.
We may modify or discontinue the Service at any time.
We are not liable for modifications, price changes, or discontinuance.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may only be available online and may have limited quantities.
Returns and exchanges are subject to our Returns & Exchanges Policy.
We make every effort to display product colors accurately but cannot guarantee display accuracy on all screens.
We reserve the right to limit quantities, discontinue products, or restrict sales to specific regions or customers.

SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We may refuse or cancel any order placed with us.
We may limit orders placed under the same account, card, or shipping address.
You agree to provide accurate and updated purchase and account details.

SECTION 7 – OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide access to third-party tools or links.
We are not liable for third-party websites, services, or materials.
Use of third-party services is at your own risk.

SECTION 8 – USER COMMENTS & FEEDBACK

By submitting comments, feedback, or ideas, you grant us the right to use them without restriction.
You agree your comments will not violate the rights of others or contain unlawful content.

SECTION 9 – PERSONAL INFORMATION

Submission of personal information is governed by our Privacy Policy.

SECTION 10 – ERRORS, INACCURACIES & OMISSIONS

Occasionally information on our site may contain errors.
We reserve the right to correct errors and update or cancel orders affected.

SECTION 11 – PROHIBITED USES

You are prohibited from using the site or its content:

For unlawful purposes.
To infringe intellectual property rights.
To harass, abuse, or discriminate.
To upload malicious code.
To collect personal data without consent.
To spam, scrape, or engage in immoral/illegal conduct.

SECTION 12 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free use of our services.
All products and services are provided “as is” without warranties.
We are not liable for damages including lost profits, lost savings, or data loss, except where prohibited by law.

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless Activeco Commerce FZCO, its affiliates, employees, and partners against claims or demands made due to your breach of these Terms.

SECTION 14 – SEVERABILITY

If any provision is unlawful, void, or unenforceable, the remaining provisions shall still apply.

SECTION 15 – TERMINATION

These Terms remain effective unless terminated by either party.
We may terminate access immediately if you fail to comply with Terms.

SECTION 16 – ENTIRE AGREEMENT

These Terms, together with our policies, constitute the full agreement between you and us.

SECTION 17 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of United Arab Emirates (UAE).

SECTION 18 – CHANGES TO TERMS

We may update or replace these Terms at any time by posting on this page.

SECTION 19 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Activeco Commerce FZCO
📧 Email: support@timelessthreads.co

Activeco Commerce FZCO Privacy Policy
Last updated: August 27 2025

This Privacy Policy describes how Activeco Commerce FZCO (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from timelessthreads.co (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons. We will post the revised version on the Site and update the “Last updated” date.

Information We Collect

We collect the following types of personal information:

Contact Information: Name, email, phone number, billing and shipping address.
Order Information: Items purchased, payment confirmation, shipping details.
Account Information: Username, password (if you create an account).
Usage Data: IP address, browser/device type, pages visited, cookies.
Customer Support: Information you provide when contacting us.

We may also receive information from trusted partners such as Shopify (our store platform), payment processors, and advertising platforms.

How We Use Your Information

We use your information to:

Process orders, payments, returns, and exchanges.
Provide customer support and communicate with you.
Improve and personalize your shopping experience.
Send promotional emails or marketing (you can unsubscribe anytime).
Detect, prevent, and investigate fraudulent or illegal activity.

We use cookies and similar technologies to operate our Site, remember preferences, run analytics, and deliver personalized ads. You can control cookies in your browser settings, but disabling them may affect functionality.

How We Share Information

We may share your information with:

Service providers (e.g., payment processors, shipping providers, IT support).
Business partners and advertising platforms (for marketing purposes).
Affiliates within our corporate group.
Legal authorities, if required by law.

We do not sell your personal information.

Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data.
Opt out of marketing communications.
Restrict or object to data processing.
Request data portability.

You can exercise these rights by contacting us at support@timelessthreads.co.

Security & Retention

We take appropriate measures to protect your personal information. However, no system is 100% secure. We retain information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Children’s Data

Our Services are not directed to children under 16, and we do not knowingly collect personal information from children.

International Users

As we operate internationally, your information may be transferred and processed outside your country. Where required, we ensure safeguards are in place for such transfers.

If you have questions about this Privacy Policy or our practices, please contact us:

Activeco Commerce FZCO
Email: support@timelessthreads.co

Terms of service

Cart (0)

Recently viewed (0)